Appointment & scheduling systems
Online booking that respects clinician availability, room and equipment constraints, with SMS and email reminders that measurably reduce no-shows.
Healthcare
Systems that let clinicians spend time on patients, not paperwork
Healthcare software carries a weight most business software doesn't: the data is sensitive, the audit trail matters, and downtime is measured in missed appointments. We build systems that hold up to that — and we say plainly when a requirement needs a compliance specialist rather than a developer.
The reality
What we usually find in healthcare
None of this is exotic. It is just what happens when systems grow one urgent decision at a time.
What's slowing you down
- Appointments booked by phone and written in a diary
- Patient records split across paper files and one shared drive
- No audit trail of who accessed what
- Reminders sent by hand, when someone remembers
- Reporting that means exporting to Excel and hoping
What we do about it
- Online booking with automated reminders that cut no-shows
- Structured patient records with role-based access and audit logging
- Encrypted, tested backups and a written data-handling policy
- Dashboards on utilisation, wait times and revenue
What we build
Built for healthcare
Specific systems, not a generic capability list.
Patient records & practice management
Structured records with role-based access, full audit logging of who read or changed what, and search that finds a patient in one field rather than four.
Secure data handling & backup
Encryption at rest and in transit, tested restores on a schedule, and a written data-handling policy your team can actually follow.
Reporting & clinical dashboards
Utilisation, wait times, no-show rates and revenue in one live view — instead of three exports and a pivot table.
Integrations
Connect lab systems, payment providers, insurance portals and accounting so patient data is entered once, not four times.
Practice websites & patient portals
Fast, accessible sites where patients can book, complete intake forms and find what they need without phoning reception.
How it goes
From first call to live system
- 01
Discover
We look at how you work today and find where time and money are actually leaking. You get a written recommendation you are free to take anywhere.
- 02
Scope & fixed quote
Everything included, written down, priced once. No hourly surprises and no silent additions — if scope changes, you approve a new number first.
- 03
Build
Short cycles with something working to look at each week. You see progress as it happens instead of waiting months for a reveal.
- 04
Launch
Migration, testing, training and a written handover. Your team knows how to use it and you own the source code.
- 05
Support
A warranty period on every build, then a retainer if you want one. No lock-in — we keep the work because it's good, not because you're stuck.
Services
What this usually involves
Proof
Healthcare work
Healthcare2025
Clinic booking & records platform
Replaced a paper diary and three spreadsheets with one booking and patient-records system, with role-based access and full audit logging.
No-shows down by a third after automated reminders
- Next.js
- PostgreSQL
- AWS
Healthcare2024
Backup and security overhaul
Tested backups, MFA across the team, a proper access review and a one-page incident plan — after a near-miss with a failed drive.
Restores now tested monthly instead of never
- Microsoft 365
- Backup tooling
- MFA
Questions
What healthcare clients ask
We build to the technical controls that regulations require — encryption, access control, audit logging, tested backups, data retention. What we do not do is certify you as compliant: that is a legal and clinical governance question. We will tell you which parts we can solve in software and which parts need your compliance advisor, in writing, before you commit.
Usually yes, if it exposes an API or a supported export. We check that during discovery before quoting, because 'it integrates' is the single most expensive assumption in healthcare IT. If it can't integrate cleanly, we tell you and we price the workaround honestly.
Support retainers for clinical systems carry agreed response times, and we design for degraded operation — booking and records stay readable even when something upstream fails. We also give you a one-page paper fallback, because that is what actually gets used at 9am on a bad day.
You do, always. Data stays in infrastructure you control or in an account in your name. On project work you also own the source code at handover.
Let's talk
Tell us what's broken. We'll tell you what it takes.
A first conversation costs nothing and you leave with a straight answer — including when the answer is that you don't need us.